We completely understand that situations can evolve and there might arise a need for you to cancel your order. Our goal is to ensure a smooth and hassle-free cancellation process for our esteemed customers. Kindly review the following cancellation policy:

• Timeframe for Cancelling an Order: If you wish to cancel an order, please do so within 24 hours of placing it. Please kindly consider cancelling your order at your earliest convenience to prevent any delays in processing and shipping.
• Process for Cancellation: If you wish to cancel an order, kindly get in touch with our customer support team at your earliest convenience. Please feel free to contact us via email at [customer.support@wemalleytea.com] or by calling [Customer Support Phone Number]. We are here to assist you. When you contact us kindly include your order number and the reason for cancellation. Thank you.
• Our refund policy: If you decide to cancel your order within the specified timeframe, we will be more than happy to process a full refund back to the original payment method that was used for the purchase. Refunds will be processed promptly upon confirmation of the cancellation request.
• Instances that deviate from the norm: Please note that if your order has already been shipped before the cancellation request is processed, we may not be able to accommodate the cancellation. If you could kindly refer to our return and exchange policy, it would be greatly appreciated. Once production has begun, it may not be possible to cancel custom or personalised orders.

Please find below the contact information:

If you have any questions or need to cancel an order, please don't hesitate to reach out to our customer support team. You can contact us via email at [customer.support@wemalleytea.com]. We'll be happy to assist you.

Phone: [Customer Support Phone Number]

Please be advised that the cancellation policy may be subject to change without prior notice. For the most current information on order cancellations, please visit our website.

We appreciate your decision to choose Wemalley Tea. We appreciate your patronage and are available to help address any inquiries or issues you may have.